Lipa na M-Pesa Buy Goods (Business Till Number) Charges and Limits (2025)

Key Principles of Till Charges

Merchant-Focused Pricing:

  • Charges are primarily borne by the business (merchant)
  • Customer payments are generally free to encourage adoption
  • Fee structure designed to support business operations
  • Graduated pricing based on transaction volumes and amounts

Percentage-Based Model:

  • Most charges calculated as percentage of transaction value
  • Maximum cap limits to protect businesses from excessive fees
  • Minimum charges for very small transactions
  • Different rates for different transaction types

Who Pays What

Customer Charges:

  • Standard Payments: FREE for customers
  • Fuel Station Payments: Customer pays transaction fee
  • Large Amount Payments: Standard M-Pesa send money charges may apply in some cases

Merchant Charges:

  • Collection Fees: Percentage of amount received
  • Transaction Processing: Per-transaction charges
  • Value-Added Services: Additional feature charges
  • Withdrawal Fees: When moving money from till

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