Lipa na M-Pesa Buy Goods (Business Till Number) Charges and Limits (2025)
Key Principles of Till Charges
Merchant-Focused Pricing:
- Charges are primarily borne by the business (merchant)
- Customer payments are generally free to encourage adoption
- Fee structure designed to support business operations
- Graduated pricing based on transaction volumes and amounts
Percentage-Based Model:
- Most charges calculated as percentage of transaction value
- Maximum cap limits to protect businesses from excessive fees
- Minimum charges for very small transactions
- Different rates for different transaction types
Who Pays What
Customer Charges:
- Standard Payments: FREE for customers
- Fuel Station Payments: Customer pays transaction fee
- Large Amount Payments: Standard M-Pesa send money charges may apply in some cases
Merchant Charges:
- Collection Fees: Percentage of amount received
- Transaction Processing: Per-transaction charges
- Value-Added Services: Additional feature charges
- Withdrawal Fees: When moving money from till