<h2>How to check your M-Pesa Business Till Statement using M-PESA Business App</h2>
<h3>Step-by-Step App Statement Access</h3>
<h4>Accessing Recent Transactions</h4>
<ol>
<li>Open M-PESA Business App</li>
<li><strong>Log in</strong> with your credentials or biometric authentication</li>
<li>Navigate to Home Dashboard</li>
<li>Scroll down to <strong>"Recent Transactions"</strong> section</li>
<li>Tap <strong>"View All"</strong> for expanded transaction list</li>
<li>Use filters to sort by date, type, or amount</li>
</ol>
<h4>Viewing Full Statements</h4>
<ol>
<li><strong>Open the Business App</strong></li>
<li><strong>Tap on "Statements" tab</strong> (usually at bottom of screen)</li>
<li>Select statement period<strong>:</strong>
<ul>
<li>Today</li>
<li>Yesterday</li>
<li>Last 7 days</li>
<li>Last 30 days</li>
<li>Custom date range</li>
</ul>
</li>
<li><strong>Choose statement type:</strong>
<ul>
<li>All transactions</li>
<li>Money in (collections)</li>
<li>Money out (payments)</li>
</ul>
</li>
<li><strong>View detailed statement</strong> with transaction breakdown</li>
</ol>
<h4>Advanced Statement Features</h4>
<p><strong>Transaction Details:</strong></p>
<ol>
<li>Tap on any transaction in the statement</li>
<li>View complete transaction information:
<ul>
<li>Transaction reference number</li>
<li>Customer/recipient details</li>
<li>Exact timestamp</li>
<li>Transaction status</li>
<li>Associated fees</li>
</ul>
</li>
<li><strong>Access transaction receipt</strong> if needed</li>
<li><strong>Share transaction details</strong> via SMS or email</li>
</ol>
<p><strong>Analytics Dashboard:</strong></p>
<ol>
<li>Navigate to<strong> "Analytics" </strong>or<strong> "Insights"</strong> tab</li>
<li>View business performance graphs:
<ul>
<li>Money-in vs Money-out trends</li>
<li>Daily collection patterns</li>
<li>Weekly/monthly comparisons</li>
<li>Peak transaction hours</li>
</ul>
</li>
<li><strong>Access growth metrics:</strong>
<ul>
<li>Revenue trend analysis</li>
<li>Transaction volume growth</li>
<li>Customer payment patterns</li>
</ul>
</li>
</ol>
<h3>Exporting Statements from App</h3>
<h4>PDF Export Process</h4>
<ol>
<li>Access your desired statement (daily, weekly, or monthly)</li>
<li>Tap the<strong> "Export" or "Share" button</strong> (usually represented by share icon)</li>
<li>Select "<strong>Export as PDF</strong>"</li>
<li>Choose date range for export</li>
<li>Select transaction types to include</li>
<li>Add business header information (if required)</li>
<li>Generate PDF statement</li>
<li>Share via:
<ul>
<li>Email to accountant or business partners</li>
<li>Save to phone storage</li>
<li>Upload to cloud storage</li>
<li>Print directly if printer connected</li>
</ul>
</li>
</ol>
<h4>Excel/CSV Export</h4>
<ol>
<li>Navigate to Statements section</li>
<li>Select "<strong>Export Data</strong>" option</li>
<li>Choose "<strong>Excel</strong>" or "<strong>CSV</strong>" format</li>
<li>Select date range and transaction types</li>
<li>Generate export file</li>
<li>Save or share the spreadsheet file</li>
</ol>
<h3>Customizing Statement Views</h3>
<p><strong>Filter Options:</strong></p>
<ul>
<li><strong>By Transaction Type</strong>: Collections, payments, withdrawals</li>
<li><strong>By Amount Range</strong>: Minimum and maximum amounts</li>
<li><strong>By Date</strong>: Specific dates or date ranges</li>
<li><strong>By Status</strong>: Successful, pending, or failed transactions</li>
<li><strong>By Reference</strong>: Search specific transaction references</li>
</ul>
<p><strong>Sorting Options:</strong></p>
<ul>
<li><strong>Chronological</strong>: Newest first or oldest first</li>
<li><strong>By Amount</strong>: Highest to lowest or vice versa</li>
<li><strong>By Transaction Type</strong>: Group similar transactions</li>
<li><strong>By Customer</strong>: Sort by payer/recipient</li>
</ul>

<h2>How to check your M-Pesa Business Till Statement using USSD Code *234#</h2>
<h3>Step-by-Step USSD Statement Process</h3>
<h4>Mini Statement Access</h4>
<ol>
<li>Dial <strong>*234#</strong> from your nominated business number</li>
<li>Select Option: "<strong>M-PESA Business Till</strong>"</li>
<li>Enter your Store Number</li>
<li>Enter Business Till PIN</li>
<li>Select Option 2 or 3: "Mini Statement" or "Transaction History"</li>
<li>View last 5-10 transactions displayed on screen</li>
<li>Note transaction details for record keeping</li>
</ol>
<h4>Detailed Statement Requests</h4>
<ol>
<li>Follow steps 1-4 above to access Business Till menu</li>
<li>Select "<strong>Transaction History</strong>" or "<strong>Full Statement</strong>"</li>
<li>Choose statement period<strong>:</strong>
<ul>
<li>Today's transactions</li>
<li>Yesterday's transactions</li>
<li>Last 7 days</li>
<li>Last 30 days</li>
</ul>
</li>
<li><strong>Enter PIN</strong> to confirm request</li>
<li><strong>Statement sent via SMS</strong> to your nominated number</li>
<li><strong>Check SMS inbox</strong> for detailed statement information</li>
</ol>
<h3>USSD Statement Limitations</h3>
<p><strong>Display Constraints:</strong></p>
<ul>
<li>Limited transaction details on screen</li>
<li>Cannot show complex analytics</li>
<li>No visual graphs or charts</li>
<li>Reduced formatting options</li>
</ul>
<p><strong>Functionality Limits:</strong></p>
<ul>
<li>No direct export capabilities</li>
<li>Cannot filter or sort transactions</li>
<li>Limited search functionality</li>
<li>Basic transaction information only</li>
</ul>
<p><strong>Workarounds:</strong></p>
<ul>
<li>Request statement via SMS for more details</li>
<li>Use USSD for quick checks, app for detailed analysis</li>
<li>Combine with other methods for comprehensive reporting</li>
<li>Keep manual records of USSD statement information</li>
</ul>

<h2>How to check your M-Pesa Business Till Statement using SMS Requests</h2>
<h3>SMS Statement Service Overview</h3>
<p><strong>Automatic SMS Statements:</strong></p>
<ul>
<li>Daily statement summaries (if activated)</li>
<li>Weekly business performance reports</li>
<li>Monthly comprehensive statements</li>
<li>Instant transaction confirmations with running balance</li>
</ul>
<p><strong>Manual SMS Statement Requests:</strong></p>
<ul>
<li>On-demand statement requests via USSD</li>
<li>Custom period statement delivery</li>
<li>Emergency statement access</li>
<li>Backup statement delivery method</li>
</ul>
<h3>Setting Up SMS Statement Delivery</h3>
<h4>Configuring Automatic Statements</h4>
<ol>
<li>Access Business Till via <strong>*234#</strong></li>
<li>Navigate to "<strong>Account Services</strong>"</li>
<li>Select "<strong>Statement Setting</strong>s" or "<strong>Notifications</strong>"</li>
<li>Choose statement frequency:
<ul>
<li>Daily summaries</li>
<li>Weekly reports</li>
<li>Monthly statements</li>
<li>Transaction-by-transaction updates</li>
</ul>
</li>
<li><strong>Set delivery preferences:</strong>
<ul>
<li>Time of day for delivery</li>
<li>Statement format preferences</li>
<li>Additional recipient numbers</li>
</ul>
</li>
<li><strong>Confirm settings</strong> with PIN</li>
<li><strong>Test with first statement</strong> delivery</li>
</ol>

<h2>How to check your M-Pesa Business Till Statement using Web Portal</h2>
<h3>Business Portal Overview</h3>
<p><strong>Professional Features:</strong></p>
<ul>
<li>Comprehensive transaction reporting</li>
<li>Advanced filtering and search capabilities</li>
<li>Multi-format export options</li>
<li>Detailed business analytics</li>
<li>User access management</li>
</ul>
<p><strong>Enterprise Capabilities:</strong></p>
<ul>
<li>Multi-location statement consolidation</li>
<li>Role-based access controls</li>
<li>Automated report scheduling</li>
<li>Integration with accounting systems</li>
<li>Advanced security features</li>
</ul>
<h3>Accessing the Web Portal</h3>
<h4>Portal Setup Process</h4>
<ol>
<li><strong>Contact M-PESA Business Support</strong>
<ul>
<li>Call: 100 or 200</li>
<li>Email: <a href="mailto:M-PESABusiness@safaricom.co.ke" target="_blank" rel="noopener">M-PESABusiness@safaricom.co.ke</a></li>
</ul>
</li>
<li><strong>Request web portal access</strong> for your business</li>
<li><strong>Provide business verification:</strong>
<ul>
<li>Business registration documents</li>
<li>Authorized user information</li>
<li>Security verification details</li>
</ul>
</li>
<li><strong>Receive portal credentials:</strong>
<ul>
<li>Secure username and password</li>
<li>Portal URL and access instructions</li>
<li>Initial setup guidance</li>
</ul>
</li>
<li><strong>Complete profile setup:</strong>
<ul>
<li>Business information updates</li>
<li>User preference settings</li>
<li>Notification configurations</li>
</ul>
</li>
</ol>
<h4>Using the Web Portal</h4>
<p><strong>Login Process:</strong></p>
<ol>
<li>Navigate to provided portal URL</li>
<li>Enter your username and password</li>
<li>Complete two-factor authentication (if enabled)</li>
<li>Access your business dashboard</li>
</ol>
<p><strong>Statement Access:</strong></p>
<ol>
<li>Navigate to <strong>"Statements" </strong>or <strong>"Reports"</strong> section</li>
<li>Select statement type and period</li>
<li>Apply filters for specific data</li>
<li>Generate statement report</li>
<li>View, export, or share as needed</li>
</ol>
<h3>Portal Statement Features</h3>
<p><strong>Advanced Filtering:</strong></p>
<ul>
<li>Multiple date range options</li>
<li>Transaction type filters</li>
<li>Amount range specifications</li>
<li>Customer/recipient filters</li>
<li>Reference number searches</li>
</ul>
<p><strong>Export Options:</strong></p>
<ul>
<li>PDF format for sharing and printing</li>
<li>Excel format for analysis and accounting</li>
<li>CSV format for data integration</li>
<li>XML format for system integration</li>
<li>Custom format configurations</li>
</ul>
<p><strong>Automated Reporting:</strong></p>
<ul>
<li>Schedule daily, weekly, or monthly statements</li>
<li>Set up email delivery to multiple recipients</li>
<li>Create automated report templates</li>
<li>Configure alert notifications</li>
<li>Establish backup delivery methods</li>
</ul>

<h2>How to check your M-Pesa Business Till Statement using Customer Care Requests</h2>
<h3>When to Use Customer Care</h3>
<p><strong>Appropriate Situations:</strong></p>
<ul>
<li>Technical issues preventing statement access</li>
<li>Historical statements beyond normal retention periods</li>
<li>Disputed transaction investigations</li>
<li>Complex statement requirements</li>
<li>Emergency statement needs</li>
<li>Account access problems</li>
</ul>
<h3>Customer Care Contact Process</h3>
<h4>Preparation for Customer Care Call</h4>
<p><strong>Required Information:</strong></p>
<ul>
<li><strong>Business Name</strong>: As registered with M-PESA</li>
<li><strong>Till Number</strong>: Customer-facing payment number</li>
<li><strong>Store Number</strong>: Internal business identifier</li>
<li><strong>Nominated Number</strong>: Primary business contact line</li>
<li><strong>Statement Period</strong>: Specific dates or time range needed</li>
<li><strong>Statement Format</strong>: Preferred delivery method</li>
<li><strong>Authorization</strong>: Verification of your authority to request statements</li>
</ul>
<h4>Customer Care Statement Request</h4>
<ol>
<li><strong>Call appropriate number:</strong>
<ul>
<li>PrePay customers: 100</li>
<li>PostPay customers: 200</li>
<li>Business dedicated line: (if provided)</li>
</ul>
</li>
<li><strong>Navigate phone menu</strong> to business support</li>
<li><strong>Provide business verification details</strong></li>
<li><strong>Explain statement requirement:</strong>
<ul>
<li>Specific time period needed</li>
<li>Format preference (SMS, email, or physical)</li>
<li>Urgency level</li>
<li>Special requirements</li>
</ul>
</li>
<li><strong>Confirm delivery method</strong> and timeline</li>
<li><strong>Receive confirmation</strong> of request processing</li>
<li><strong>Follow up</strong> if statement not received within promised timeframe</li>
</ol>
<h3>Alternative Customer Care Channels</h3>
<p><strong>Email Support:</strong></p>
<ul>
<li>Send detailed request to: <a href="mailto:M-PESABusiness@safaricom.co.ke" target="_blank" rel="noopener">M-PESABusiness@safaricom.co.ke</a></li>
<li>Include all verification information</li>
<li>Specify exact requirements and delivery preferences</li>
<li>Allow 24-48 hours for response</li>
</ul>
<p><strong>Physical Office Visit:</strong></p>
<ul>
<li>Visit Safaricom business center</li>
<li>Bring identification and business documents</li>
<li>Request statements in person</li>
<li>Receive immediate assistance for complex issues</li>
</ul>

Understanding how to access, read, and utilize your Business Till statements can transform your business financial management, enabling better decision-making, accurate record-keeping, and improved cash flow planning.

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